Terms of service

Last Updated: 02/12/2025

Welcome to Nunu's Styles! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Conditions

  • You must be at least 18 years old to use our services.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission.

2. Products & Pricing

  • Prices for our products are subject to change without notice.

  • We do not guarantee that product descriptions, images, or prices are error-free.

  • We reserve the right to modify or discontinue any product at any time without notice.

3. Order Processing & Shipping

  • We are a dropshipping business, and fulfillment times may vary based on supplier availability.

  • Shipping estimates provided at checkout are approximate and may be subject to delays.

  • We are not responsible for lost or stolen packages once they are in transit.

4. Shipping Policy

  • We offer worldwide shipping through our trusted suppliers. Shipping times vary depending on the destination and supplier. Estimated delivery time is 7-21 business days.

  • Orders are processed within 2-5 business days.

  • Customers will receive a tracking number via email once their order has been shipped.

  • In cases of shipping delays beyond our control, we appreciate your patience and understanding.

5. Refund & Return Policy

  • We accept returns and refunds under the following conditions:

    • The item is defective, damaged, or incorrect upon arrival.

    • The request is made within 30 days of receiving the order.

  • To initiate a return, customers must contact our support team at [your email] with order details and photos of the issue.

  • Refunds will be processed within 5-10 business days after approval.

  • Customers are responsible for return shipping costs unless the issue is due to our error.

  • Items must be unused, in original packaging, and in resellable condition to qualify for a return.

  • We do not accept returns or refunds on sale items or gift cards.

6. Order Cancellation & Changes

  • Orders can only be canceled or modified within 12 hours of placement.

  • Once the order is processed, we cannot make any changes.

7. Exchange Policy

  • We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

8. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.

  • If your package is missing, please contact the carrier or reach out to us for assistance.

9. Accuracy of Billing & Account Information

  • You agree to provide accurate and complete purchase and account information.

  • We reserve the right to refuse any order or limit quantities purchased per person or per order.

10. Intellectual Property

  • All content on our website, including text, images, and branding, is the property of Nunu's Styles and is protected by copyright and trademark laws.

  • You may not use our content without express written permission.

11. Prohibited Uses

You agree not to use our site or services for:

  • Illegal or unauthorized purposes.

  • Violating any laws or regulations.

  • Infringing on our intellectual property or that of others.

12. Disclaimer of Warranties & Limitation of Liability

  • Our products and services are provided "as is" and "as available."

  • We do not guarantee uninterrupted, error-free service.

  • We are not liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our services.

13. Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to conflict of law principles.

14. Changes to Terms of Service

  • We reserve the right to update or modify these Terms at any time.

  • Changes will be posted on this page with an updated "Last Updated" date.

15. Contact Information

For any questions about these Terms, please contact us at [your email] or visit our Contact Us page.

Thank you for shopping with Nunu's Styles!